| |
| |
|
Leadership Information |
|
|
|
The Seven Secrets to New Age Leadership
Did you ever notice that In our American culture, we have the tendency to look outside of ourselves for leadership? That's a trap. Isn't it time we looked inside ourselves to see how we can be the leader we want and need to be in the 21st century? I certainly think so. Leadership used to be about telling people what to do. We saw the manager as "hero." Managers were needed to solve problems, needed for their technical expertise and their know-how. They were needed to keep the ship running in tiptop shape! All our old leadership models came from the military, where people took their command from a few people at the top. These models don't work in today's world. As the industrial age models rust, the power has shifted from the people who sell, to the people who buy. Today's business leader needs to a master juggler, and a compassionate listener. She needs to be savvy and intuitive and sharp as a tack in business matters. Most of all today's leader needs to be able to mobilize HUMAN energy, align it and direct it towards a single goal - creating more value for the customer. This, in turn creates a more profitable company. Companies that have high levels of customer happiness and employee happiness outperform those who don't. It's pretty simple. I believe there are seven traits of successful leaders for the 21st Century. Creative thinker - Einstein said, "The world we have created is a product of our way of thinking" Nothing will change in the future without fundamentally new ways of thinking. If we want to create a new world we have to first change our thinking and thinking patterns. 80% of the population thinks reactively. They take action to make something go away (usually a problem.) The other 20% are creative thinkers - they take action to make something come into being (the creation.) Creative thinkers thrive on the question "What's Possible?" Reactive thinkers ask, "What's wrong?" or "Who's to blame?" Reactive thinkers live in reaction and response to circumstances. Creative thinkers go beyond circumstances. The next quality of tomorrow's leader is "Change readiness." The Change-ready individual embraces change. They understand the process of change and how it affects most people, and is skilled at enrolling people in it with a minimum amount of fear. Most people do resist change - that's because it forces us right out of our comfort zones. A leader knows how to move people out of their comfort zones with dignity and respect. He helps people share a "common understanding" of the past and why they need to change it and then provides them with a positive image of their future along with actions they can all agree will move them in the right direction. A leader is a Landscape Architect. It's her primary job to build a living environment- called culture. Culture is the soul of the enterprise. Today's leader is a master "culture-crafter." He or she sculpts and crafts an environment that stimulates, excites and invites people to be the best they can be. The architect leader knows that the ability to create a nourishing and challenging environment for people to grow in is more important than any technical skill she can possess. Continuous Improvement - The leader of tomorrow will regularly challenge old beliefs and be passionate about learning and about applying that learning in the real world. She will often ask my favorite question "Who is doing something differently then I am and what can I learn from them?" The New Leader is Authentic. How and who you are is just as important as what you know! Hold yourself to the highest standards - don't talk the talk unless you are prepared to walk the walk. Don't expect of others what you don't expect from your self. Be real, tell the truth. The leaders that are the most revered are those that let the light of who they are shine through in all they do. They are honest, forthright and clear. Coach/Facilitator - A leader needs to be a coach not a commander. He needs to hold space open for things to happen. It is said that when leaders do their job properly people believe they have done it themselves. Leaders are there to help people see things from a different perspective, to provide questions that encourage learning and to help turn work experiences into learning experiences. Our new leader is a Visionary. It's clearly documented that visionary leaders are successful at mobilizing human potential. A vision provides focus. It's a tool for aligning energy. Clear vision and purpose provide people with a framework from which to make decisions, it organizes action and effort. Clearly a need for a new leadership style exists. Take a good look at your style and see if you are prepared for living and leading in the 21st century. Want to find out more about how to be a powerful and compassionate leader 21st century leader - check out our weekly training program. ©Copyright 2000-2004 JoAnna Brandi & Company, Inc. All rights reserved. About The Author JoAnna Brandi is Publisher of the Customer Care Coach ? a weekly training program on mastering "The Art and Science of Exquisite Customer Care." She is the author of "Winning at Customer Retention, 101 Ways to Keep 'em Happy, Keep 'em Loyal and Keep 'em Coming Back" and "Building Customer Loyalty - 21 Essential Elements in ACTION" she writes a free email tip on customer caring. You can sign up at www.customercarecoach.com.
MORE RESOURCES:
Leadership - Google News |
|
|
|
RELATED ARTICLES
8 Questions to Ask if You Want to be a Better Leader Those that have successfully made the transition from manager to leader have found the importance of continuously asking questions. Constantly receiving feedback from front line workers enables aleader to understand what is going right and where improvement is needed. Evil, Hostile Grumpy Listeners? Think Again I hated Kyle Sisk*. A notorious bully, Kyle punctuated my grade school years with misery. 7 Core Elements Of Your Vivid Vision! What you are about to read may be found in the Bible but it also applies to your professional life.Most leaders neglect to provide a statement of vision to the people they lead and when a vision is presented it usually lacks any vitality or inspirational value. Seven Personal Characteristics Of A Good Leader How often have you heard the comment, "He or she is a born leader?" There are certain characteristics found in some people that seem to naturally put them in a position where they're looked up to as a leader.Whether in fact a person is born a leader or develops skills and abilities to become a leader is open for debate. Leadership Challenges: The Walls In Our Lives We have all experienced walls or challenges in our work lives. How you handle the walls may be a defining point in your leadership and your career. You Make The Difference What do you think makes your company successful? Your newest hardware or software? The newest system you've put into place? The best location in town? Although these are important, they are not the key to success.Today it's not enough to produce a product and get the work done. Leadership Development for Success In today's highly competitive world, there is a lot of pressure on leaders to create highly productive organizations. To be successful with this task, leaders will need all of the talent, skills, techniques, and experience they can muster through leadership development. The Defining Moment: The Straw That Stirs The Drink Of Motivational Leadership (Part One) Decades ago, as a rifle platoon commander in the Marines, I saw leaders who could motivate troops to do extraordinary things -- and leaders who couldn't get the troops to do much at all. I wondered what was the difference between the successful and unsuccessful leaders; and if that difference be taught. Are You a Good Manager or a Great Leader? Your word is your truth - Know that when you speak, you will fulfill your promise to others and others will know they can depend on you. Think before you speak. 5 Leadership Power Principles! 95% of Workers Fail Because of This.. Boy Scouts of America and Leadership Coaching The Center for Management and Organization Effectiveness talks with Dennis St. Jean, Assistant Director Professional Development Division, Boy Scouts of America, Irving, Texas. 10 Smart Ways Leaders Can Bring Out the Best in Others You are a leader. Everyone is a leader. 10 Ways to Develop Your Latent Leader latent (adj.) - Not visible or apparent, but capable of developing or being expressed; dormant. Leadership: 9 Universal Laws 1. The Law of Authoritarian StyleAuthoritarian leaders lead by control and fear. The Happy Jar I just delivered a free speech. I am a great believer in free speech, but an even greater believer in paid speech. Communication Skills & Leadership - Organizational Communications Processes in Leadership Activity "Sooth 't were a pleasant life to lead, With nothing in the world to do But just to blow a shepherd's reed, The silent season thro' And just to drive a flock to feed,- Sheep - quiet, fond and few!" - Laman BlanchardCommunication skills give leaders ways to connect with, understand and influence the needs of people. It would be so very pleasant to live the life depicted in Blanchard's musings. Mr. Shoaffs Simple Strategies to Success (Excerpted from the Jim Rohn Sampler single CD)My first mentor, Mr. Shoaff, over a six-year period from the time I was 25 to age 31, taught me some extraordinarily simple things, before his untimely passing at age 49. Business Leadership: How Much is in Your Credibility Bank Account? Business leaders have more than a title on their doors. They also have the trust and confidence of those who work for them; who work with them; and who buy from them. Father Knows Best A good strong example of a family leader would be Joshua in the Bible. He was a true spiritual leader and a strong man of God. The Six Essential Leadership Attributes Leadership is the foundation for all organizations, whether corporate, nonprofit or government. Leadership is a high calling and responsibility, upon which all else the organization is or does rests.
|
| home | site map |
| Web Site Development - Search Engine Marketing: Dream Team Media |
